{"id":9170,"date":"2025-08-18T16:51:29","date_gmt":"2025-08-18T16:51:29","guid":{"rendered":"https:\/\/encoreemea.wpenginepowered.com\/?post_type=newsroom&#038;p=9170"},"modified":"2025-09-29T20:38:53","modified_gmt":"2025-09-29T20:38:53","slug":"encore-gewinnt-silver-stevie-award-fuer-customer-excellence-in-2025-international-business-awards","status":"publish","type":"newsroom","link":"https:\/\/www.encore-emea.com\/de\/about\/newsroom\/encore-gewinnt-silver-stevie-award-fuer-customer-excellence-in-2025-international-business-awards\/","title":{"rendered":"Encore gewinnt Silver Stevie\u00ae Award f\u00fcr Customer Excellence in 2025 International Business Awards\u00ae"},"content":{"rendered":"<div class=\"custom-block padding--bottom \" > <div class=\"breadcrumb-container\"><div class=\"container\"><nav class=\"breadcrumb\"><div class=\"breadcrumb__home\"><a href=\"https:\/\/www.encore-emea.com\/de\/\"><span class=\"breadcrumb__home__icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M12.1919 7.02537C12.0673 6.99154 11.9325 6.99154 11.8079 7.02537C11.7896 7.03034 11.7359 7.04697 11.5943 7.14418C11.4414 7.24911 11.2514 7.40082 10.9417 7.64961L7.1004 10.7346C6.73765 11.026 6.70113 11.0657 6.68057 11.0936C6.64692 11.139 6.62568 11.1841 6.61376 11.226L6.61333 11.2279C6.61333 11.2279 6.61235 11.2327 6.6115 11.2386C6.60971 11.2509 6.60718 11.2733 6.60506 11.3128C6.60033 11.4008 6.6 11.517 6.6 11.7234V17H9.4V15.0628C9.4 13.6205 10.6465 12.5943 12 12.5943C13.3535 12.5943 14.6 13.6205 14.6 15.0628V17H17.4V11.7234C17.4 11.5175 17.3996 11.4012 17.3948 11.3135C17.3927 11.2742 17.3901 11.2517 17.3883 11.2393C17.3874 11.2333 17.3864 11.2283 17.3864 11.2283L17.3859 11.226C17.3734 11.1821 17.352 11.1373 17.3197 11.0936C17.2991 11.0658 17.2626 11.0261 16.8998 10.7346L13.0598 7.65062C12.7496 7.40152 12.5593 7.24956 12.4062 7.14448C12.2643 7.0471 12.2104 7.03038 12.1919 7.02537ZM19.4 17V11.7234C19.4 11.699 19.4 11.6744 19.4001 11.6498C19.4007 11.3339 19.4013 11.0009 19.3094 10.6784C19.2298 10.3987 19.0999 10.1372 18.9277 9.9043C18.7319 9.63963 18.4719 9.43143 18.2108 9.22229C18.1912 9.20663 18.1717 9.19097 18.1521 9.17528L14.2876 6.07159C14.0103 5.84887 13.7608 5.64843 13.5378 5.49541C13.297 5.33019 13.0335 5.18143 12.7159 5.09521C12.2482 4.96826 11.7517 4.96826 11.284 5.09521C10.9665 5.1814 10.7031 5.33011 10.4626 5.49518C10.2401 5.64788 9.99113 5.84782 9.71468 6.06987L5.84804 9.17528C5.8286 9.19089 5.80915 9.20647 5.78971 9.22204C5.52834 9.43135 5.26837 9.63955 5.07256 9.9043C4.90155 10.1355 4.7704 10.3967 4.69019 10.6784C4.59861 11.0001 4.59927 11.3329 4.5999 11.6467C4.59995 11.6724 4.6 11.698 4.6 11.7234V17H4C3.44772 17 3 17.4477 3 18C3 18.5523 3.44772 19 4 19H20C20.5523 19 21 18.5523 21 18C21 17.4477 20.5523 17 20 17H19.4ZM12.6 17V15.0628C12.6 14.883 12.4138 14.5943 12 14.5943C11.5862 14.5943 11.4 14.883 11.4 15.0628V17H12.6Z\" fill=\"#1F1646\"\/><\/svg> <\/span><span class=\"breadcrumb__home__name\">Startseite <\/span><\/a><span class=\"delimiter\">\/<\/span><\/div><div class=\"breadcrumb__parents\"> <button class=\"text breadcrumb__parents__menu\">&#8230; &nbsp;\/<\/button><\/div><div class=\"breadcrumb__dropdown shadow\"><\/div><div class=\"breadcrumb__current\"><span>Encore gewinnt Silver Stevie\u00ae Award f\u00fcr Customer Excellence in 2025 International Business Awards\u00ae<\/span><\/div><\/nav><\/div><\/div> <\/div>\n\n<div class=\"custom-block padding--bottom \" > <div class=\"single-resource-hero\" id=\"block_c06b597e41ac9b681912f4b0130ddff4\" data-theme=\"midnight-elegance\"><div class=\"wrap-shapes\"><div class=\"container\"><div class=\"shapes\"><svg width=\"133\" height=\"91\" viewBox=\"0 0 133 91\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9.87022 19.5547L19 28.5581L9.87022 37.5615L0.740437 28.5581L9.87022 19.5547Z\" fill=\"var(--color2)\"\/><path d=\"M47.9562 0.000174339L71 22.7251L47.9562 45.45L24.9124 22.7251L47.9562 0.000174339Z\" fill=\"var(--color2)\"\/><path d=\"M38.9138 55.1376L53 69.0288L38.9139 82.92L24.8277 69.0288L38.9138 55.1376Z\" fill=\"var(--color3)\"\/><path d=\"M96.7761 19.3633L133 55.0859L96.776 90.8086L60.5521 55.0859L96.7761 19.3633Z\" fill=\"var(--color1)\"\/><\/svg><\/div><\/div><\/div><div class=\"container container--sm\"><div class=\"row align-center justify-between mobile-reverse\"><div class=\"col-12\"><div class=\"resource-hero__content\"> <h1 class=\"title headline\" data-pinnable>Encore gewinnt Silver Stevie\u00ae Award f\u00fcr Customer Excellence in 2025 International Business Awards\u00ae<\/h1>     <\/div><\/div><div class=\"col-12\"> <\/div><\/div><\/div><\/div><\/div><\/div> <\/div>\n\n<div class=\"custom-block padding--bottom \" > <div class=\"text-block\"><div class=\"container container--fluid\"><div class=\"\">  <div class=\"text\" data-pinnable><p><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-9175\" src=\"https:\/\/www.encore-emea.com\/wp-content\/uploads\/2025\/08\/Silver-Stevie-Award_2025-IBA.png\" alt=\"\" width=\"250\" height=\"250\" srcset=\"https:\/\/www.encore-emea.com\/wp-content\/uploads\/2025\/08\/Silver-Stevie-Award_2025-IBA.png 570w, https:\/\/www.encore-emea.com\/wp-content\/uploads\/2025\/08\/Silver-Stevie-Award_2025-IBA-450x450.png 450w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/><\/p>\n<p>Encore, ein weltweit f\u00fchrender Anbieter in der Eventproduktion, ist stolz darauf, bekannt zu geben, dass er zum Gewinner von a ernannt wurde <strong>Silver Stevie<sup>\u00ae <\/sup>Vergeben<\/strong> im <strong>Leistung in der Kategorie der Kundenzufriedenheit<\/strong> im <strong>22<sup>nd<\/sup> J\u00e4hrliche internationale Business Awards<sup>\u00ae<\/sup><\/strong>Anerkennung des Engagements des Unternehmens, das Kundenerlebnis durch seine Global Service Excellence -Strategie zu verbessern.<\/p>\n<p>Die International Business Awards sind das weltweit f\u00fchrende Business Awards -Programm, das in diesem Jahr mehr als 3.800 Nominierungen von Organisationen in 78 Nationen und Territorien erhalten. Der Stevie -Preistr\u00e4ger wurde mit den durchschnittlichen Punktzahlen von mehr als 250 F\u00fchrungskr\u00e4ften weltweit ausgew\u00e4hlt, die von Mai bis Juli am Richtungsverfahren teilnahmen.<\/p>\n<p>In der Einreichung hob Encore ihre Transformation von einer \u00e4lteren Operations-Kultur zu einem, das sich auf das Kundenerlebnis konzentriert. Die im Jahr 2024 eingef\u00fchrte Service-Exzellenzstrategie stimmte fast 12.000 globale Teammitglieder auf eine einheitliche Vision aus und f\u00fchrte eintauchende Schulungsprogramme, Front-Line-Service-Standards und eine \u00fcberarbeitete CX-Messplattform-Event Pulse-ein.<\/p>\n<p><strong>Seit der Start der Initiative im Jahr 2024:<\/strong><\/p>\n<ul>\n<li>Die Gesamtzufriedenheit der USA (OSAT) stieg von 84% auf 87%; Global OSAT erreichte 86%.<\/li>\n<li>An Teammitgliedern wurden mehr als 2.800 Werbeaktionen und mehr als 2.000 Sternzertifikate vergeben.<\/li>\n<li>Das Training der Live -Teammitglieder stieg um 30%.<\/li>\n<li>Die Retention der Veranstaltungsort -Partner \u00fcbertraf 90%.<\/li>\n<\/ul>\n<p>&#8222;Diese Anerkennung spiegelt die Leidenschaft und das Engagement unserer Teammitglieder wider, die jeden Tag hochwirksame Erfahrungen machen&#8220;, sagte Michelle Brown, Senior Vice President, Commercial und Operations Excellence. &#8222;Service Excellence ist jetzt in unserem Gesch\u00e4ft eingebettet &#8211; vom Verkauf bis zum Betrieb &#8211; und f\u00f6rdert die Kundenzufriedenheit, Loyalit\u00e4t und Wachstum weiterhin.&#8220;<\/p>\n<p><strong><u>\u00dcber Zugabe<br \/>\n<\/u><\/strong>Encore ist das weltweit gr\u00f6\u00dfte Unternehmen f\u00fcr Veranstaltungen, das Meeting- und Veranstaltungsfachleute mit Event -Technologie, Produktion, Messe und Ausstellungsdiensten unterst\u00fctzt. Mit un\u00fcbertroffenen F\u00e4higkeiten, einer Mindset und einem preisgekr\u00f6nten Kundenservice im Gastgewerbe ist Encore der vertrauensw\u00fcrdige Partner f\u00fcr mehr als 2.100 f\u00fchrende Hotels und Veranstaltungsorte weltweit, die j\u00e4hrlich Tausende von Kunden bedienen und mit 25 Millionen Menschen interagieren. Zugabe ist einer der 2025\u00a0<em>Verm\u00f6gen<\/em>\u00a0100 beste Unternehmen, um f\u00fcr\u00ae zu arbeiten, und seit drei Jahren ein zertifizierter gro\u00dfartiger Ort zu Arbeit \u2122 ist eine Anerkennung, die die kontinuierlichen Investitionen des Unternehmens in seine talentierten Belegschaft als Schl\u00fcssel zur Erschlie\u00dfung der gr\u00f6\u00dften Erfolge der Veranstaltungskunden hervorhebt. Das Unternehmen hat seinen Hauptsitz in Schiller Park, Illinois, und betreibt in 21 L\u00e4ndern in Nordamerika, Europa, dem Nahen Osten, Australien und im asiatisch -pazifischen Raum. Erfahren Sie mehr bei\u00a0<a href=\"https:\/\/www.encoreglobal.com\/\">EncoreGlobal.com<\/a>\u00a0und verbinden sich mit Encore on\u00a0<a href=\"https:\/\/www.linkedin.com\/company\/encoreglobal\" target=\"_blank\" rel=\"noopener\">LinkedIn<\/a>.<\/p>\n<p><strong><u>\u00dcber die Stevie Awards<\/u><\/strong><br \/>\nDie Stevie Awards werden in neun Programmen verliehen: den Asien-Pazifik Stevie Awards, den Deutschen Stevie Awards, The Middle East &amp; North Africa Stevie Awards, The American Business Awards\u00ae, The International Business Awards\u00ae, den Stevie Awards for Women in Business, den STEVIE Awards f\u00fcr Great Employers, The Stevie Awards &amp; Customer Service sowie den Stevie Awards for Technology Exclosion. Die Wettbewerbe von Stevie Awards erhalten jedes Jahr mehr als 12.000 Nominierungen von Organisationen in mehr als 70 Nationen. Die Stevies ehren Organisationen aller Art und Gr\u00f6\u00dfen und der Menschen, die dahinter stehen, und erkennen herausragende Leistungen am Arbeitsplatz weltweit an. Erfahren Sie mehr \u00fcber die Stevie Awards bei <a href=\"http:\/\/www.stevieawards.com\" target=\"_blank\" rel=\"noopener\">www.StevieAwards.com<\/a><\/p>\n<\/div><\/div><\/div><\/div> <\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"menu_order":0,"template":"","meta":{"_acf_changed":true,"inline_featured_image":false},"class_list":["post-9170","newsroom","type-newsroom","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.7 (Yoast SEO v26.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Encore gewinnt Silver Stevie\u00ae Award f\u00fcr Customer Excellence in 2025 International Business Awards\u00ae | Encore\u00ae<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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