Ready. Set. Impact.

Events have power. The power to connect and inspire.

When people come together, ideas take root. Relationships are built. Real change happens.

With imagination and skill, the latest technology, and a passion for excellence, we create innovative event solutions.

Our global team of creators, innovators and experts transform events into immersive, collaborative experiences that deliver real results.

Encore. Events that Transform.

Our Story

We’ve been creating memorable event experiences that connect and inspire for decades. With a customer-first mindset and a hospitality focus, our network has an unmatched breadth and depth of event production services in the Encore network to support our customers through every step in the event planning and management process.

In partnership with event planners, hotels, venues, agencies and staging customers, our networks creates and executes thousands of events annually – in person, virtual and hybrid – of any size, at any venue, anywhere in the world. Our core values are embedded in our DNA, and our team members are innovators and collaborators at heart – highly trained experts that intuitively combine creative, production and technology services to deliver unparalleled service excellence for you.

Global Reach. Local Insight.

Our global and local network of industry experts allow us to offer something no one else can. You get the expertise of a partner that understands local nuances with the vast resources of a global leader to deliver the same level of service excellence, time after time — no matter where your event takes you.

Whether it be a hotel, convention centre, restaurant, museum, or other event space, our network has a global reach to deliver a consistent experience and measurable results.


A World of Resources

  • Thousands of industry leading experts in our network
  • 2,100+ In-house venue locations in 23 countries
  • Global network of regional warehouses
  • Global production capabilities
  • 1,7 Million in-person, virtual and hybrid events produced annually
  • #1 Provider to hotel chains


Consistency Means

  • A unified experience for you and your participants in any venue or location.
  • A partner that has knowledge and understanding of your event goals.
  • Saving time on on-boarding new team members for every event.
  • A clear understanding of your brand and message.

Purpose, Mission, Values


The Encore brand is built on the foundation of our purpose, mission and values. We represent these ideals in the way we serve our customers and team members globally.

Our Purpose

To connect and inspire people.

Our Mission

To be an invaluable partner on our customers’ journeys

Our Values

To deliver world class service, see the big picture, value people, drive results and do the right thing.

We Are Different


Through relentless research and thought leadership our designated teams set the industry standards in innovation.


Listening closely to our customers is key to developing a highly personalized approach to each event partnership.


With a rich heritage of end-to-end solutions and in-house capabilities, our passionate teams are highly skilled at delivering measurable results.


No matter where you are in the world, our commitment to customer service and operational excellence is unparalleled.

1.7 Million








Corporate Overview

In 2021, our network aligned our portfolio of companies under a new master brand and assumed the name Encore.

Encore EMEA unites industry leaders; PSAV, Hawthorn, AVC Live, KFP and eclipse into one industry powerhouse. As a result, our combined industry leadership, end-to-end event capabilities, innovative technology and service excellence delivers world-class service to all of our stakeholders across the EMEA region.

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Our leadership team of seasoned hospitality-focused experts define industry standards around the world.

Nicholas Rudge

Nicholas Rudge

Nicholas Rudge joined Encore in 2018 as Managing Director – EMEA, to lead and further grow our business and identify new opportunities across the re... Learn More
Des McEwan

Des McEwan

Des McEwan is Chief Financial Officer for the EMEA region, with the Finance, IT and Legal teams reporting to him. Des is a trusted partner to the M... Learn More
Fiona Robson

Fiona Robson

Fiona is a customer-focused, strategic leader with extensive international industry experience, gained both in commercial roles with global hospitalit... Learn More
Simon Wood

Simon Wood

Simon Wood joined Hawthorn over 20 years ago when the company employed only 5 people, rising to Director of Projects, responsible for Production and n... Learn More
Tom Povich

Tom Povich

Tom joined the business in the role of Group Operations Director – EMEA in late September 2021. He is responsible for all operational execution and... Learn More
Amy Parkin

Amy Parkin

Amy Parkin joined Encore in 2021 and holds the position of Group HR Director, EMEA. Amy is responsible for structuring and leading HR Centres of Ex... Learn More
Ingolf Zschockelt

Ingolf Zschockelt

Ingolf Zschockelt joined Encore in August 2011 as Chief Financial Officer – DACH, to lead and improve the financial function including HR, IT and ot... Learn More

Industry Advocacy

Our participation and support is paramount to maintaining and strengthening the events industry.

We do so through engagement, volunteerism, board participation at global and local organizational chapters throughout the world, in-person, hybrid and digital event production, as well as thought leadership and education.  

Encore EMEA and XPAI Announce Strategic Partnership to Leverage Event Experience

May 24, 2023
News Release

Encore, the global leader in event production and technology solutions, is thrilled to announce its partnership in the EMEA region with XPAI, a pioneering deep tech company specialising in AI-based customer experience analysis. This collaboration, which will bring the power of data driven events to eight markets, ushers in a new era for event management, … Read More

Intrado Digital Media and Encore Enter Strategic Partnership to Lead the Future of Business Events

June 30, 2021
News Release

Global industry leaders combine production and technology services to deliver unmatched event experiences for virtual and in-person audiences Intrado Corporation (“Intrado” or the “Company”), a global leader in technology-enabled services, and Encore, a leading global event production company, today announced a strategic partnership between Intrado Digital Media and Encore. The strategic partnership enables customers of … Read More

The Brewery and Encore Forge New Partnership

June 23, 2021
News Release

Encore, a global leader for event technology and production services, has been newly appointed as the in-house AV supplier at The Brewery, a historic Grade II listed venue in the City of London.  Renowned for its highly flexible, unique event spaces, The Brewery occupies the site of the former Whitbread brewery and hosts meetings and … Read More