Ready. Set. Impact.

Events have power. The power to connect and inspire.

When people come together, ideas take root. Relationships are built. Real change happens.

With imagination and skill, the latest technology, and a passion for excellence, we create innovative event solutions.

Our global team of creators, innovators and experts transform events into immersive, collaborative experiences that deliver real results.

Encore. Events that Transform.

Our Story

We’ve been creating memorable event experiences that connect and inspire for decades. With a customer-first mindset and a hospitality focus, our network has an unmatched breadth and depth of event production services in the Encore network to support our customers through every step in the event planning and management process.

In partnership with event planners, hotels, venues, agencies and staging customers, our networks creates and executes thousands of events annually – in person, virtual and hybrid – of any size, at any venue, anywhere in the world. Our core values are embedded in our DNA, and our team members are innovators and collaborators at heart – highly trained experts that intuitively combine creative, production and technology services to deliver unparalleled service excellence for you.

Global Reach. Local Insight.

Our global and local network of industry experts allow us to offer something no one else can. You get the expertise of a partner that understands local nuances with the vast resources of a global leader to deliver the same level of service excellence, time after time — no matter where your event takes you.

Whether it be a hotel, convention centre, restaurant, museum, or other event space, our network has a global reach to deliver a consistent experience and measurable results.


A World of Resources

  • Thousands of industry leading experts in our network
  • 2,100+ In-house venue locations in 23 countries
  • Global network of regional warehouses
  • Global production capabilities
  • 1,7 Million in-person, virtual and hybrid events produced annually
  • #1 Provider to hotel chains


Consistency Means

  • A unified experience for you and your participants in any venue or location.
  • A partner that has knowledge and understanding of your event goals.
  • Saving time on on-boarding new team members for every event.
  • A clear understanding of your brand and message.

Purpose, Mission, Values


The Encore brand is built on the foundation of our purpose, mission and values. We represent these ideals in the way we serve our customers and team members globally.

Our Purpose

To connect and inspire people.

Our Mission

To be an invaluable partner on our customers’ journeys

Our Values

To deliver world class service, see the big picture, value people, drive results and do the right thing.

We Are Different


Through relentless research and thought leadership our designated teams set the industry standards in innovation.


Listening closely to our customers is key to developing a highly personalized approach to each event partnership.


With a rich heritage of end-to-end solutions and in-house capabilities, our passionate teams are highly skilled at delivering measurable results.


No matter where you are in the world, our commitment to customer service and operational excellence is unparalleled.

1.7 Million








Corporate Overview

In 2021, our network aligned our portfolio of companies under a new master brand and assumed the name Encore.

Encore EMEA unites industry leaders; PSAV, Hawthorn, AVC Live, KFP and eclipse into one industry powerhouse. As a result, our combined industry leadership, end-to-end event capabilities, innovative technology and service excellence delivers world-class service to all of our stakeholders across the EMEA region.

Learn More


Our leadership team of seasoned hospitality-focused experts define industry standards around the world.

Sacha Morazain

Sacha Morazain

As Group Venues Director – EMEA, Sacha plays a pivotal role in ensuring the seamless delivery of financial, operational, and service excellence acro... Learn More
Des McEwan

Des McEwan

Des McEwan is Chief Financial Officer for the EMEA region, with the Finance, IT and Legal teams reporting to him. Des is a trusted partner to the b... Learn More
Fiona Robson

Fiona Robson

Fiona is a customer-focused, strategic leader with extensive international industry experience, gained both in commercial roles with global hospitalit... Learn More
Simon Wood

Simon Wood

Simon Wood joined Hawthorn over 20 years ago when the company employed only 5 people, rising to Director of Projects, responsible for Production and n... Learn More
Amy Parkin

Amy Parkin

Amy Parkin joined Encore in 2021 and holds the position of Group HR Director, EMEA. Amy is responsible for structuring and leading HR Centres of Ex... Learn More

Industry Advocacy

Our participation and support is paramount to maintaining and strengthening the events industry.

We do so through engagement, volunteerism, board participation at global and local organizational chapters throughout the world, in-person, hybrid and digital event production, as well as thought leadership and education.  

Alexandra Odri Fender, Encore EMEA

Encore Appoints Alexandra Odri-Fender as Senior Director of Project Management DACHNL and Digital Services EMEA

October 19, 2023
News Release

Encore is pleased to introduce Alexandra Odri-Fender, who has been appointed as the new Senior Director of Project Management DACHNL and Digital Services EMEA. In her new role, Alexandra will lead the team delivering high-quality events across Germany, Austria, Switzerland, and the Netherlands. Alexandra is a highly experienced event professional with over 23 years of … Read More

Can Noack Photo Encore EMEA Area Director

Encore EMEA Appoints Can Noack as Area Director to Drive Operational Performance in South Germany, Austria, and Switzerland

September 4, 2023
News Release

Encore, a global leader in event production and technology services, is delighted to announce the appointment of Can Noack to the position of Area Director in the DACH region. With an illustrious career spanning over 15 years, he brings a wealth of knowledge and expertise to his new role, where he will drive operational performance … Read More

Encore EMEA and XPAI Announce Strategic Partnership to Leverage Event Experience

May 24, 2023
News Release

Encore, the global leader in event production and technology solutions, is thrilled to announce its partnership in the EMEA region with XPAI, a pioneering deep tech company specialising in AI-based customer experience analysis. This collaboration, which will bring the power of data driven events to eight markets, ushers in a new era for event management, … Read More